Politique d’expédition
SHIPMENT PROCESSING TIMES*
Processing times are separate from the shipping times you may see during check out. All orders are processed the same business day if an order is received into our systems before noon (12:00 EST). Processing time excludes weekends, federal holidays, and Christmas/New Year’s Eve.
*Please note, we are currently seeing increased processing times due to demand and other limitations or restrictions. Barbersupplies Canada reserves the right to increase processing times at our discretion.
DOMESTIC SHIPPING RATES AND ESTIMATES
*Please Note: while we will do our absolute best to process, ship, and deliver your order as quickly as possible, our warehouses are experiencing unprecedented demand. Additionally, delays have been noted with postal carriers and may be out of our control. We appreciate your patience and understanding.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping times: We ship all our products from our warehouses in Scarborough, ON, Canda. For an estimated breakdown of our delivery expected transit times please check Canada Post's official Website. Please keep in mind, these dates are the best estimated delivery and actual delivery times are subject to change.
*Please note: Priority, Expedited or two-day shipping does not included shipping on weekends.
SHIPPING TO PO BOXES
Please choose standard shipping at checkout. At this time, we do not offer expedited shipments to PO Box addresses. Please note: our delivery window estimates as well as returns do not apply to PO Box Addresses.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status on Canada Post's Official Website. Please allow 48 hours for the tracking information to become available. Current delays with the postal system have been noted, and this timeline is purely our best estimate.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us using our contact form or send us an email to hello@barbersupplies.com with your name and order number, and we will investigate it for you.
SHIPMENT TO MULTIPLE ADDRESSES
If you're shopping for several people at once and want to ship your various items to several addresses, you must place a separate order for each address. A single order cannot be shipped to multiple addresses. Applicable shipping fees apply to each order placed. Addresses can be saved for later.
DAMAGES
Barbersupplies Canada is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or hello@barbersupplies.com Please save all packaging material, Photo evidence and damaged goods before filing a claim.